The document celebrates the achievements and contributions of governing bodies. It also looks at what the DfES’s Five-year Strategy for Children and Learners means for school governors and how ...

The Cabinet Office and the Improvement and Development Agency are urging public bodies to identify ‘avoidable contact’ with customers. National Indicator 14 is one of the 198 indicators against which ...

Four areas are to share new funding to build more that 600 homes to the toughest ever environmental standards. The Government says the money will be a big boost for the local councils driving forward ...

Figures from the Department of Health show that in the year ending September 2001 an extra 20,740 nurses joined the health service. This figure exceeds the target in the NHS Plan to recruit 20,000 ...

Teachers and parents are being supported by the Internet in their efforts to improve reading skills. Tough literacy targets are an essential feature of the drive to improve standards. Estelle Morris, ...

Managers working in local government believe there is a difference in the way that individuals and their organisations judge success. A survey by the Chartered Management Institute has found that ...

Multi-agency working is an effective, challenging way of supporting children and families with additional needs and securing real improvements in their life outcomes. The Change for Children programme ...

Two new reports show that local authorities are transforming themselves in an effort to bring about step changes in efficiency and the services they offer. The reports, “Modern public services: ...

Publication of a report on performance incentive schemes is the first step in seeking to create a performance culture in the Civil Service. The study team was led by John Makinson, Group Finance ...

The Guide, which is produced by the Prime Minister’s Strategy Unit, explains what strategy is, how it works and how it differs in the public compared to the private sector. It was produced to help ...

performance, as shown by a new report from the Audit Commission.

Major trauma care in England is not good enough, according to the National Audit Office which is calling on the NHS and the Department of Health to get a grip on services to prevent unnecessary deaths ...