American Airlines named three members Monday to its newly formed Customer Experience Advisory Board to help shape the carrier ...

American Airlines has formed a Customer Experience Advisory Board as the airline narrows its focus on creating a premium customer experience. American is the fourth largest public company in North ...

American Airlines' revamped long-haul jet offers new Flagship Suites and a fresh aircraft interior aimed at elevating the passenger experience.

In late May, American Airlines announced a major change at Philadelphia International Airport.

American Airlines launched its new Boeing 787 premium aircraft, showcasing the high-end amenities it intends to bring to its ...

The carry-on drama unfolded after travel blogger JT Genter moved a flight attendant’s bag on a flight from New York City to ...

A first-hand look at the new Boeing 787-9P Dreamliner plane, which will soon fly on American Airlines' popular Chicago to ...

American Airlines has debuted its new premium cabin product, the Flagship Suites, onboard its Boeing 787-9 aircraft ...

American Airlines and CBP have officially introduced a new biometric screening system at John F. Kennedy International ...

American Airlines is rolling out a new initiative designed to benefit its most frequent flyers. The airline will introduce a touchless identification program exclusively ...

American Airlines is ready to release its newest plane into the skies, a five-year labor of love with customer experience at the forefront. The Fort Worth-based airline officially unveiled its ...