Financial Services and Pensions Ombudsman case studies illuminating for anyone considering lodging a complaint ...

SMS marketing platform Textla has released the list of the states with the most complaints about text and phone scams.

Reserve Bank of India Governor Sanjay Malhotra did the right thing by shining a light on customer grievances. Banks must fix ...

Liverpool councillors have racked up dozens of code of conduct complaints within months amid simmering tensions between mayor ...

According to the CFPB, current regulation “sets forth a safe harbor of $30 generally for penalty fees, except that it sets ...

Zelle, the popular person-to-person money transferring service, shut down its standalone app Tuesday — but the service itself ...

An ongoing phishing campaign impersonating E-ZPass and other toll agencies has surged recently, with recipients receiving ...

Thousands of plaintiffs, once children in Los Angeles County’s juvenile detention and foster care systems, are part of a ...

You ask the credit bureaus to freeze your credit or place ... While no company is going to be perfect, seeing how they resolve customer complaints and issues will be useful in making your ...

The correspondence shows how a Swiss private bank courted a roster of questionable clients linked to autocratic regimes and ...

As the Consumer Financial Protection Bureau (CFPB) faces uncertainty, state attorneys general (state AGs) are poised to fill the enforcement gap ...

Reports of racism in Victoria’s schools are surging as the Education Department receives at least one complaint every school ...