Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

In an age when good customer service seems to be a thing of the past, there still are companies that practice the dying art.

ICON, which builds homes using 3D printing, has closed on $56 million in Series C funding co-led by Norwest Venture Partners ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Witness Alejandro Sanchez, who captured the incident on camera, alleges that Taco Bell staff were more concerned about him ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

A city centre shop has closed its doors after 60 years of operating one of Liverpool’s most famous streets. Bold Street’s ...

SNL has posted a net profit of Rs 262 crore for December quarter, marking its return to profitability after almost 17 years.