In an age when good customer service seems to be a thing of the past, there still are companies that practice the dying art.

In tech advisory, procurement is all about finding the right software and securing the best deals for your clients. Here's a snapshot of the process: ...

One month after saying it would lay off more than 100 employees, ICON Technology Inc., a 3D printing company valued at around ...

When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Now used by 2.5 million people, short-stay app Dayuse has flown under the radar – perhaps because that’s how many of its ...

ICON, which builds homes using 3D printing, has closed on $56 million in Series C funding co-led by Norwest Venture Partners ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

A city centre shop has closed its doors after 60 years of operating one of Liverpool’s most famous streets. Bold Street’s ...

As part of its ongoing efforts to enhance customer experience and services, FirstBank will be performing a system maintenance ...

Oracle NetSuite crammed a couple of days’ worth of news into a little more than a ½ day in New York City last week. The ...