Patients who experience NHS admin issues - such as chasing test results or not being updated on waiting times - are less likely to seek care in the future, new research has found. It comes as a ...

The Ballard Clinic sits across the street from the Greyhound bus station in the hollowed-out downtown of Jackson, Tenn., a small city about an hour from Memphis. After Dr. Thomas Ballard III took ...

Patients who encounter administrative problems in the NHS, such as having to chase test results or not being updated about waiting times for treatment, are less likely to seek care in the future, ...