Users were reporting issues accessing the website and app on Tuesday afternoon, according to DownDetector.com, which monitors site issues. Just after 4:30 p.m. just under 3,000 users were reporting ...

The order aims to protect fans from unfair practices, ensure fair competition and promote transparency in the ticketing industry. Here's what else to know.

Ticketmaster may have broken U.K. consumer law in the way it sold certain tickets for rock band Oasis’s 2025 tour, the country’s competition regulator said. The Competition and Markets ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

Which artist would you see if you got first dibs on tickets which technically didn’t cost you a penny? Well, with American Express (or Amex for short), you can essentially do just that.

Other solutions include refreshing sparingly, disabling browser extensions, trying a different browser, contacting customer support, and visiting the venue directly. Stuck on Ticketmaster sit tight?

While Live Nation-Ticketmaster may have entered the year ... the practice of requiring artists to purchase one product or service to gain access to a different product or service.

Ticketmaster is celebrating St. Patrick’s Day with a rare discount offer to some of the biggest concerts of the year. For a limited time, music fans can take advantage of Ticketmaster’s 2-for ...