JEA lowered the originally announced fee for credit payments of more than $1,000 after pushback by City Council member Raul ...

The utility suspended disconnections due to nonpayment following Hurricane Helene's arrival to the First Coast, which led to ...

JEA said Sunday it is monitoring Hurricane Milton and urged customers to prepare for possible power and water outages later ...

JACKSONVILLE, Fla. — JEA leaders are monitoring Hurricane Milton as it approaches Florida. JEA is continuing its suspension ...

Five months after hiring Vickie Cavey as interim CEO, the JEA board voted 5-2 to remove the "interim" from her title without ...

JEA crews were repairing downed power lines Friday and Jacksonville firefighter teams were in Big Bend helping with search ...

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JACKSONVILLE, Fla. — Starting Monday, JEA customers who pay their bill using a credit or debit card will now be charged a ...

Starting September 30, JEA will begin applying a vendor service fee for payments made using credit or debit cards through its ...

City utility JEA has reinstated pass-through fees for customers paying with credit and debit cards, but with a cheaper ...

After JEA's original announcement on processing fees for payments by credit card and debit card drew complaints it would hurt small businesses, the utility lowered the processing fee it will ...

More than 17 percent of JEA customers are without power. The utility has restored more than 120,000 outages since the start ...