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No Jitter Midroll: Theta Lake Expands Risk and Compliance Features for UC&C
Unified communications and collaboration solutions are increasingly core to how employees work. Theta Lake has added new ...
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No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.
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AI Enthusiasm Is Cooling. Look to Workers to See Why.
Slack’s most recent Workforce Index report documents a drop in AI adoption. The workers explain why they’re hesitant to embrace AI in everyday work.
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United Office
Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered ...
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No Jitter Midroll: ServiceNow Adds More Than 150 Gen AI Features
These include new, expanded Now Assist capabilities that provide greater visibility and controls with AI Governance, as well as native multilingual support in Now Assist.
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Lessons Learned from Recent Microsoft Teams Deployments
These five quick lessons can keep expenses down, reduce the number of surprises when moving to the collaborative platform, and help a migration go smoothly.
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AI – Here to Help the Humans Avoid Tedium As They Build Agents
At Dreamforce in September 2024, Salesforce debuted Agentforce for Developers, the next iteration of Einstein for Developers.The suite of AI-powered tools helps developers write Salesforce-specific ...
No Jitter6d
Power of Babel: The Evolution of Real-Time Translation Features
Artificial intelligence has cut down the noise and boosted accuracy to help real time translation flourish – but there’s still more progress to be made.