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  1. Advising Mr. Cooper of Insurance Policy Changes

    If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and …

  2. Account Help - Mr. Cooper

    Visit the Forgot Your Password page to reset the password for your online account. You’ll need to enter your username to reset your password. If you don’t know it, visit the Forgot Your …

  3. Transferring Ownership to Trust or Spouse/Children - Mr. Cooper

    If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This …

  4. Help Center - Mr. Cooper

    Learn how to set up, change, or cancel AutoPay for your mortgage or home equity loan with Mr Cooper. Find out how to handle unexpected changes to your automatic payment amount and …

  5. Homeowners Insurance Changes for Transferred Accounts

    You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the …

  6. Escrow, Taxes, & Insurance - Mr. Cooper

    Why did my monthly payment change? An escrow analysis can raise or lower your monthly escrow payment for the upcoming year due to changes in your tax and insurance amounts. …

  7. Credit Corrections - Mr. Cooper

    Credit repair companies cannot force a creditor to change valid reporting. If you believe there has been a legitimate error on your credit report, please provide us with supporting details in one …

  8. Notification of Account Transfer - Mr. Cooper

    You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer …

  9. Payments & Payoffs - Mr. Cooper

    Why did my monthly payment change? An escrow analysis can raise or lower your monthly escrow payment for the upcoming year due to changes in your tax and insurance amounts. …

  10. Reasons for Not Receiving a Monthly Statement - Mr. Cooper

    If you change your mailing address, it may not take effect until your next billing cycle. This may cause you to miss one statement while the change is processing. All future statements will go …